Return and Refund Policy
We promise simple, direct, and zero-stress returns. Our pledge secures your commerce journey.
15 Days
Return Window
Worry-free returns for eligible items
Free Pickup
Pickup Stations
Dropoff at local hubs with no hidden fees
2-4 Days
Refund Processing
Direct payouts back to your verified bank
Return Policy
01
Initiate Request
Wrong product/size was shipped to you.
02
Package Securely
Product received was damaged/ defective/ counterfeit.
03
Dispatch/Dropoff
Product did not match the description on the website.
04
Refund Approval
Once processed at our warehouse, refunds are initiated back within 2-4 business days.
When returning an item, we recommend that you keep the original carton and packaging material for smooth and easy return.
Conditions for Return
To guarantee a fast refund verification, items must be returned in their original packaging, unused, and showing no signs of wear. Undergarments, custom team kits, and clearance items are excluded from our general return window due to hygiene and manufacturer constraints.
Exchanges and Replacement
Need a different size or pattern? Select 'Exchange' on your return portal to instantly reserve another item before stock runs out. Replacement items will be dispatched once our pickup hub verifies your return packaging drop-off.
Need Assistance With a Return?
Our Support Engineers are here to guide you 24/7 with zero automated delays.