Orders & Shipping
Track parcel packages, monitor pickup stations, and calculate transit fees.
Returns & Refunds
Initiate zero-stress returns, view eligibilities, and track bank payouts.
Account & Payments
Edit checkout methods, update profile settings, and check coupon cards.
Product & Vendor Info
Locate grassroots soccer gear, evaluate sizes, and check store rules.
Returns are accepted within 5 working days of delivery, provided the item is unused, in its original condition, and in its original packaging. Proof of purchase is required. If your return is approved after inspection, your refund will be processed to your original payment method within 5-7 working days.
Our standard delivery time is 7-14 working days after your order has been confirmed and payment has been received. Delivery times may vary depending on your location, product availability, and other logistics factors.
Yes. You can shop as a guest. However, creating an account allows you to track your orders, save delivery information, manage your wishlist, and enjoy a faster checkout experience.
Interested in selling with us? Simply register as an Affiliate through our platform or contact our support team for guidance on the onboarding process.
Email Dispatch
support@tiqbuy.com
Response under 2 hours
Live Web Chat
Access our live widget
Real-time support agents
Direct Call Line
+234 704 719 4000
Mon - Sat (8 AM - 6 PM)